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Industry solutions

Enterprise architecture built for high-complexity operations

Complexity in these industries is not volume — it is that the rule which decides a price, a cut, or a technician assignment lives in one person’s head. The platform is the same in all five. What changes is which part of it you lean on.

  • 8

    Verticals with a documented operational model, not a logo wall.

  • 20

    Capabilities across 4 areas, described once and tagged to the industries they serve.

  • 1

    Capability applies to every vertical without exception — the platform floor.

SOC 2 Type II aligned · PIPEDA compliant · AWS ca-central-1 tenant isolation · SAML 2.0 single sign-on

The operational shape

What actually makes each of these hard

Each module below states the failure mode we built against, what the platform does about it, and the number a buyer in that industry is measured on. If none of these describes your operation, the platform is probably not the right tool.

Multi-tier pricing

Industrial Distributors & Wholesale

The same SKU has eleven prices depending on who is asking, what they bought last year, and which contract they signed. That logic currently lives in a spreadsheet one person maintains.

Customer-specific price books, tiered discount schedules that compound in a defined order, and a margin guardrail that stops a rep from discounting past the floor without an approval that is recorded.

You are probably here if
  • Reps quote from a PDF price list and the list is a quarter behind.
  • Discount authority is a verbal convention rather than a system rule.
  • Nobody can answer what a given customer's effective margin was last quarter without rebuilding it by hand.
Measured on
Realised margin against list, by customer tier
Capabilities
10 of 20
Wire drops & cert-matched dispatch

Commercial Electrical

A tender is priced off a takeoff done by whoever was free, at a wire-drop rate somebody remembers from the last job. Dispatch is a whiteboard, and the licence that matters is checked when an inspector asks.

Wire-drop pricing derived from run length and conductor schedule, conduit fill and derating checked at the line rather than after the fact, and dispatch that matches a Master Electrician's ticket to the work and removes them the day it lapses.

You are probably here if
  • Two estimators price the same riser diagram and land four figures apart.
  • Conduit fill is checked on site, by the person pulling the wire, against a code book in a truck.
  • A journeyman's ticket expires mid-project and the schedule finds out at inspection.
Measured on
Realised margin on tendered work and first-time inspection pass rate
Capabilities
9 of 20
Rack elevations & PoE budget

Low-Voltage & AV Systems

The rack is drawn in one tool, priced in a spreadsheet, and commissioned from a third document. The PoE budget is discovered to be short after the switch is on the purchase order.

Rack elevation priced by rack unit with the power and thermal load carried on the same record, PoE budget checked against the specified switch before it is ordered, and DALI and KNX group addresses exported at sign-off rather than re-derived at commissioning.

You are probably here if
  • Rack elevations are drawn twice: once to sell it, once to build it.
  • PoE headroom is an assumption until the last device refuses to power up.
  • Head-end addressing is retyped from a PDF into the commissioning tool.
Measured on
Commissioning hours per rack and change orders after handover
Capabilities
6 of 20
Refrigerant & planned maintenance

HVAC Controls & Mechanical

Refrigerant is tracked on paper because the regulator requires it and nobody wants to be the one holding the logbook. Preventive maintenance is a calendar reminder that gets snoozed.

Refrigerant charge and recovery logged against equipment serials rather than against a job, preventive maintenance generated from runtime and service interval rather than from a date, and equipment history that follows the serial through owners and contractors.

You are probably here if
  • The refrigerant log is a binder, and its reconciliation is an annual panic.
  • Preventive visits are scheduled by calendar, so hard-run equipment and idle equipment get the same attention.
  • Equipment history is lost when a technician leaves.
Measured on
Planned versus reactive work ratio, and refrigerant reconciliation accuracy
Capabilities
9 of 20
BOM & multi-currency

High-Tech Equipment Manufacturing

Engineering owns the bill of materials, sales owns the quote, and the two are reconciled by email. Every configured order is a small negotiation about what was actually sold.

Configured BOM generation straight from the quote, multi-currency exports with the rate and date stamped on the document, and bidirectional ERP sync so the production order is the quote rather than a retyping of it.

You are probably here if
  • Engineering rebuilds the BOM from a sales PDF, and catches errors roughly half the time.
  • Cross-border quotes are converted at whatever rate was in the sheet that day.
  • The ERP holds a part number the configurator has never heard of.
Measured on
Quote-to-production-order cycle time and BOM accuracy
Capabilities
10 of 20
Parametric configuration

Window Coverings & Architectural Shading

Price is a function of finished dimensions, and manufacturing needs cut dimensions. The deduction between them is trade knowledge held by two estimators.

Roller, roman, cellular, and drapery configured to the quarter inch, with tube, hembar, and fabric cut sizes derived from finished width and a margin floor enforced at the line.

You are probably here if
  • Deduction tables live in a laminated sheet at the cutting table.
  • A re-cut is absorbed as a cost of doing business rather than traced to its cause.
  • Motorisation is quoted separately from the shade it drives.
Measured on
Re-cuts per hundred units and quote turnaround
Capabilities
9 of 20
Commissioning lineage

Building Automation & Low-Voltage

Commissioning is treated as a separate project with its own spreadsheet, disconnected from the record that quoted and installed the system.

KNX and DALI group-address exports produced at sign-off from the same record that priced the job, with rack elevations, cable schedules, and PoE budgets carried on the quote itself.

You are probably here if
  • The as-built drawing and the installed system diverged during the second week.
  • Addressing is re-derived at commissioning from a drawing rather than exported from the design.
  • PoE budget is checked after the switch is specified, not before.
Measured on
Commissioning rework and as-built accuracy at handover
Capabilities
11 of 20
Extrusion deductions & lift logistics

Commercial Glazing & Storefronts

Glass is priced by the square foot and cut to a dimension that is not the opening. The deduction lives with the shop foreman, and the crane is booked by phone once the crew is already mobilised.

Glass priced by area with extrusion and perimeter deductions derived from the finished opening, acoustic and thermal make-ups carrying their own rated assembly, and crane or hoist windows scheduled on the same board as the crew that needs them.

You are probably here if
  • A mis-measured deduction is discovered at the glass, which is a re-order and a four-week wait.
  • The crane is on site an hour before the glazing crew, billed by the hour.
  • An STC rating is quoted from a make-up nobody has confirmed the supplier still builds.
Measured on
Re-orders per hundred lites and lift equipment idle time
Capabilities
4 of 20
Solution finder

Filter the platform down to what your industry uses

Every capability is one record tagged with the industries it serves. A capability that appears under three verticals is described identically in all three, because it is the same record — there is no per-industry rewrite that can drift.

Solution finder

Narrow the capability set to the operation you actually run

Industry
Capability area

20 of 20 capabilities

  • CPQ engine

    Multi-tier discount schedules

    Volume, contract, and promotional discounts compound in a declared order rather than whichever order the rep applied them. The order is part of the price book, so two reps quoting the same cart get the same number.

    DistributionManufacturing
  • CPQ engine

    Customer-specific price books

    A price book is versioned and effective-dated. Requoting an old order reprices against the book that was live then, which is what makes a disputed invoice resolvable.

    DistributionManufacturingShading
  • Control & governance

    Margin floor enforced at the line

    The floor is checked on the line, on the document total, and again at approval. A quote cannot be sent below it without an approval that is recorded against a named person.

    DistributionManufacturingShadingAutomation
  • CPQ engine

    Parametric product configuration

    Finished dimensions in, cut list out. The deduction logic is catalogue data rather than tribal knowledge, so the estimator who has been here three weeks produces the same cut sheet as the one who has been here eleven years.

    ShadingManufacturingAutomation
  • CPQ engine

    Configured BOM generation

    The bill of materials is emitted by the same configuration that produced the price, with part numbers resolved against the ERP catalogue. Engineering reviews it rather than rebuilding it.

    ManufacturingAutomation
  • CPQ engine

    Multi-currency quote exports

    The conversion rate and its retrieval timestamp are stamped onto the document. A quote issued in USD in March is defensible in June because the rate it used is on the page.

    ManufacturingDistribution
  • Field operations

    Skill-tag and certification matching

    Technicians are matched to work by capability, and any certification expiring before the scheduled install date removes them from consideration automatically rather than at an inspection.

    ElectricalHVACLow-voltageAutomationShadingGlazing
  • Field operations

    Route optimisation with real constraints

    Optimised against customer time windows, van inventory, technician skills, traffic profile, and the overtime ceiling — not just against distance, which is the version that produces an impossible day.

    ElectricalHVACDistribution
  • Field operations

    Offline-first technician app

    The device is the primary store. Job completion, parts consumed, photos, and signatures are captured with the radio off and reconciled on reconnect with per-field merge.

    ElectricalHVACLow-voltageAutomationShadingGlazing
  • Field operations

    Van inventory and parts consumption

    What is on the van is a tracked location, not an assumption. Parts consumed at completion decrement it and flow straight into the draft invoice.

    ElectricalHVACDistribution
  • Integration

    Bidirectional ERP synchronisation

    Customers, parts, and invoices reconcile in both directions with a declared system of record per entity, so nobody has to guess which side wins on a conflict.

    DistributionManufacturingElectricalHVAC
  • Integration

    KNX and DALI commissioning exports

    Group addresses are generated from the design record at sign-off, so the as-built and the installed system start life identical instead of drifting from day one.

    AutomationShading
  • Integration

    Motorised hardware provisioning

    Motor addressing and scene bindings are emitted from the same configuration that priced the shade, so the commissioning technician is not retyping addresses from a quote PDF.

    ShadingAutomation
  • Control & governance

    Threshold-based approval workflow

    Discount depth, contract value, and non-standard terms each carry their own approver. The rule is configuration, so changing who signs off on a 30% discount is a settings change rather than a release.

    DistributionManufacturingElectricalHVAC
  • Control & governance

    Append-only audit lineage

    Every quote revision and dispatch assignment is an immutable entry. You can reconstruct exactly what a customer was shown on a given day, which is the only version of this that survives a dispute.

    DistributionManufacturingShadingElectricalLow-voltageHVACAutomationGlazing
  • CPQ engine

    Wire-drop and conduit takeoff

    A drop is priced from run length, conductor schedule, and termination count rather than from a remembered rate. Conduit fill and ampacity derating are checked as the line is built, so a fill violation is caught by the estimator instead of by the inspector.

    ElectricalLow-voltage
  • CPQ engine

    Rack elevation and PoE budget

    The elevation is priced by rack unit and carries its own power draw and thermal load. PoE budget is evaluated against the switch actually specified, which moves the discovery of a shortfall to before the purchase order rather than after the install.

    Low-voltageAutomation
  • Field operations

    Refrigerant and equipment serial history

    Charge and recovery are logged against the equipment serial, not against the job, so the record survives a change of contractor and reconciles without reconstructing a year of paperwork. Preventive tickets are generated from runtime against service interval rather than from a calendar date.

    HVACAutomation
  • CPQ engine

    Extrusion deductions and lift scheduling

    Glass is priced by area while the lite is cut to the opening less its extrusion and perimeter deductions, both derived from the finished dimension. Crane and hoist windows are booked on the same board as the crew, because equipment idling on site is billed by the hour either way.

    GlazingShading
  • Control & governance

    Granular RBAC scopes

    A field technician sees the job, not the margin. A CFO sees the margin, not the customer's door code. Scopes are granted per role and enforced at the API rather than hidden in the UI.

    DistributionManufacturingElectricalHVACLow-voltageAutomation
How the areas divide

Four areas, and what each one is responsible for

CPQ engine

8
  • Multi-tier discount schedules
  • Customer-specific price books
  • Parametric product configuration
  • Configured BOM generation
  • Multi-currency quote exports
  • Wire-drop and conduit takeoff
  • Rack elevation and PoE budget
  • Extrusion deductions and lift scheduling

Field operations

5
  • Skill-tag and certification matching
  • Route optimisation with real constraints
  • Offline-first technician app
  • Van inventory and parts consumption
  • Refrigerant and equipment serial history

Integration

3
  • Bidirectional ERP synchronisation
  • KNX and DALI commissioning exports
  • Motorised hardware provisioning

Control & governance

4
  • Margin floor enforced at the line
  • Threshold-based approval workflow
  • Append-only audit lineage
  • Granular RBAC scopes

Bring us the rule nobody wants to touch

The most useful first conversation is not a demo of our catalogue — it is you describing the pricing rule, deduction table, or dispatch convention that currently lives with one person. We will model it live.